Live Event & Webinar Setup in FBS

Key Points:

1. Event & Webinar Setup Overview (02:20) – How to access and use the “Set Up Events” section for workshops and webinars.
2. Customizing Event Pages (05:07) – Adding event details, dates, times, venue info, and uploading registration/confirmation videos and images.
3. Media Storage & Linking (09:59) – How to upload and link video/image files for event pages and previews.
4. Calendar Configuration (28:01) – Setting up event-specific calendars, date-specific hours, attendee limits, and buffer times.
5. Time Zones & User Availability (43:09, 41:54) – Ensuring correct time zone alignment and user availability for accurate booking.
6. Attendee Registration Flow (44:15) – Walkthrough of the attendee experience, from registration to confirmation page and downloadable resources.
7. Confirmation Emails & Reminders (45:55) – What attendees receive after booking, including calendar invites, location details, and reminders.
8. Contact & CRM Integration (50:57) – How event registrations create contacts, track activity, and trigger automated communications.
9. Q&A: Google Maps, Paid Events, and Zoom (23:25, 54:07, 59:47) – How to link Google Maps, charge for events, and handle Zoom passcodes and calendar sync.
10. Support & Training Resources (1:03:04, 1:09:33) – Where to find recordings, submit tickets, and get help for event setup or troubleshooting.

Key Takeaways:

• Use the “Set Up Events” section to configure all event and webinar details, including media and sponsor logos.
• Upload videos and images to FBS media storage and link them for registration and confirmation flows.
• Set calendar availability, attendee limits, and buffer times to control bookings and avoid conflicts.
• Ensure confirmation emails and reminders include all event details and links for attendees.
• Reach out to support for custom event needs, troubleshooting, or integration issues.

Notable Quotes:

• “Any time that they click on any one of these buttons, it’s going to take them directly to the booking calendar.”
• “If you have that map link, share it with us…they should be able to open up a new tab and actually take them to directions on the phone.”
• “Once you have that, what you’ll need to do is upload it within the media storage…that’s where we can see it and you can grab that link.”

Action Steps from the Call

1. Use “Set Up Events” to configure your next live event or webinar, including dates, times, and venue info (02:20).
2. Record and upload registration and confirmation videos/images to FBS media storage, then link them on your event page (09:59).
3. Set up your event calendar with specific hours, attendee limits, and buffer times (28:01, 38:08).
4. Test the registration flow to ensure confirmation emails and reminders are accurate (44:15, 45:55).
5. Contact support for help with Google Maps links, paid event setup, or Zoom/calendar integration (23:25, 54:07, 59:47).

Resources & Tools Mentioned:

• FBS (Focused.com Business Suite): Event, webinar, and CRM platform for coaches.
• Media Storage: For uploading and linking videos/images to event pages.
• Advanced Support & Email: For custom event requests and troubleshooting.
• Google Maps: For linking venue addresses and directions.
• Zoom Integration: For webinar links and passcode management.
• Business Suite Mastery Recordings: Library of training and walkthrough calls.

Call Date: February 27, 2025