Mastering Your Tech Call Recordings
Explore our full archive of Mastering Your Tech calls—packed with strategies, insights, and practical tips to grow your coaching business. Use the search bar to quickly find calls by keyword or filter by main topic to zero in on what matters most to you.
Create Coupons in FBS
This Mastering Your Tech call shows coaches how to create and use coupons inside FBS. Britoni walks through setting up coupon names, codes, discount types, validity dates, product limits, usage limits, and recurring payment settings. She also shows where coupons appear on checkout pages and payment links, and explains how invoice discounts work separately.
Use Tags Inside FBS
This Mastering Your Tech call shows coaches how to use tags inside FBS to organize contacts, trigger automations, and create smarter follow-up. Britoni explains that tags work like labels, then walks through adding built-in tags, creating custom tags, filtering contacts by tag, saving smart lists, sending bulk emails, and using tags to start automations.
Use Custom Fields Correctly
This Mastering Your Tech call explains how custom fields and custom values work inside FBS. Britoni shows how to create contact-specific custom fields, organize them into folders, use them in emails, and create global custom values that update reusable information across templates, websites, and campaigns.
Set Up FBS Calling
This Mastering Your Tech call explains how to set up and use the phone number inside FBS. Bretone walks through calling, texting, voicemail, missed-call text back, AI agents, pricing, A2P approval, local number selection, toll-free options, number porting, and using the power dialer to work through prospecting calls more efficiently.
Import Contacts Into FBS
This Mastering Your Tech training shows coaches how to import contacts into FBS using a CSV file. Courtney walks through downloading the sample file, preparing the spreadsheet, mapping fields, creating custom fields, applying tags, creating smart lists, confirming consent, and verifying that imported contacts appear correctly in the system.
Customize Your Nurture Emails
This Mastering Your Tech training shows coaches how to customize the built-in FBS nurture campaign emails. Courtney walks through where the email templates live, how they are organized by month and week, how to edit and test a message, and how to add contacts to the campaign using the “add to nurture” tag.
Organize Contacts With Smart Lists
This Mastering Your Tech call shows coaches how to organize contacts using Smart Lists inside FBS. Coaches learn how to filter contacts by phone number, tag, industry, area code, and other criteria, then use those segments for targeted email, SMS, nurture campaigns, and follow-up.
Track Your FBS Analytics
Want to know what is actually working inside FBS? This Mastering Your Tech call shows coaches how to use analytics to track funnel views, opt-ins, sales, QR code scans, traffic sources, device activity, forms, surveys, and more so they can make smarter decisions with their marketing and follow-up.
Track Leads Inside FBS
Need a better way to track your leads and follow-ups? This Mastering Your Tech call shows coaches how to use FBS Opportunities, pre-built pipelines, and custom outreach pipelines to see exactly where every prospect stands and what action needs to happen next.
Use Tech to Move Clients Forward
Wondering what happens after the simulator? This call shows coaches how to convert a simulator report into a full PAS assessment, set priorities, build a client roadmap, and use strategy guides to create stronger, more industry-specific coaching conversations.
Turn Website Visitors Into Leads: Chat Widget Mastery
This call walks you step-by-step through adding and customizing chat widgets on your website to capture more leads and engage visitors instantly. Learn which widget type fits your business and how to set it up in minutes.
Mastering Conversations: Streamline Client Communication
Unlock the full power of the Focused.com Conversations area to centralize, organize, and personalize all your client communications. This call walks you through every feature, from team inboxes to automation triggers, so you can manage relationships and follow-ups with ease.